Privacy Policy

Last Updated:05 DECEMBER 2024

At DBrillianceJewels, we value your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website (https://dbrilliancejewels.com/), purchase products, or engage with us in any other way.

By using our website, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this Privacy Policy, please do not use our services.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our services to you:

• Personal Information: When you make a purchase or interact with us, we may collect your name, email address, phone number, shipping and billing address.
• Payment Information: We may collect details of your payment method (credit/debit card number, billing address) but do not store payment information directly on our site. All payment transactions are processed securely through third-party payment processors.
• Order Information: Details about the products you purchase, order history, and shipping information.
• Website Usage Information: Data on how you use our website, such as IP address, browser type, device used, and how you navigate through our site. We also use cookies and similar technologies to enhance user experience.

2. How We Use Your Information

The information we collect is used in the following ways:

• To Process Orders: We use your personal and payment information to process your orders, arrange delivery, and communicate order-related updates.
• To Improve Our Website: We analyze website traffic, usage patterns, and performance data to improve the user experience.
• Marketing Communications: If you have opted in, we may use your contact information to send you promotional emails, offers, or updates about new products and services. You can opt out at any time.
• Customer Support: We may use your information to respond to your inquiries, resolve any issues, and provide customer service.
• Legal Compliance: To comply with applicable laws, legal processes, or government requests, we may disclose your information as required.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure payment gateways, and regular security audits.

While we strive to protect your data, please note that no method of online transmission or electronic storage is 100% secure. If you have any concerns about the security of your data, please contact us directly.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following instances:

• Service Providers: We may share your information with trusted third-party service providers who assist with our business operations, such as payment processors, shipping carriers, and email marketing platforms. These service providers are required to protect your information.
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, enforce our terms, or protect our rights, property, or safety.
• With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site usage, and personalize content. Cookies are small data files stored on your device that help us remember your preferences and actions.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal data:

• Access to Information: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal data, subject to legal restrictions.
• Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
• Data Portability: You can request a copy of your data in a structured, commonly used format for transfer to another service provider.

To exercise these rights, please contact us at dbrilliancediamonds@gmail.com.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend that you read the privacy policy of each website you visit.

8. Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will take steps to delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

DBrillianceJewels
Head Office: 102-B, Dhanraj Mahal, 2nd Crossing, M.S.B ka Rasta, Johari Bazar, Jaipur, Rajasthan 302015
Tel: +91-9166244033
Email: dbrilliancediamonds@gmail.com
Website: https://dbrilliancejewels.com/