Terms and Conditions

1. Introduction

Welcome to DBrillianceJewels (“we”, “our”, or “us”), your trusted destination for premium-quality diamonds, gold, and silver jewelry. By accessing or using our website (the "Site") and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our services.

We reserve the right to modify these Terms at any time, and the most recent version will be posted on this page. It is your responsibility to review these Terms periodically.

2. Products and Pricing

• Product Descriptions: We strive to provide accurate descriptions and images of all jewelry products. However, we do not warrant that the product descriptions, images, or any other content is 100% accurate, complete, or error-free.
• Pricing: All prices on the website are listed in USD | INR and are subject to change without notice. Prices for jewelry, including diamonds, gold, and silver, are influenced by market conditions and may fluctuate.
• Sales Tax: Applicable sales tax will be added to the price of the products as required by law in your jurisdiction.
• Availability: We make every effort to keep our inventory up to date, but availability may vary. If an item is out of stock or unavailable, we will notify you as soon as possible.

3. Ordering Process

• Placing an Order: To place an order, you must complete the checkout process and provide accurate and complete information, including payment details and shipping address.
• Order Confirmation: After placing an order, you will receive an order confirmation email. This email does not constitute an acceptance of your order. We reserve the right to refuse or cancel any order at any time.
• Order Cancellation: If you wish to cancel or modify your order, please contact us immediately. We process orders quickly, so cancellations may not be possible once an order has been confirmed or dispatched.

4. Payment

• Accepted Payment Methods: We accept all major payment methods including [credit cards, debit cards, PayPal, etc.]. We use secure payment processing systems to ensure your transactions are safe.
• Security: Our payment system uses encryption technology to ensure the security of your personal and payment information. By providing your payment information, you confirm that you have the necessary authority to use the chosen payment method.

5. Shipping and Delivery

• Shipping Methods: We offer several shipping options, including standard and expedited delivery. The available options will be presented during checkout.
• Shipping Costs: Shipping costs are calculated based on your location and the size/weight of the order. All shipping costs will be disclosed at checkout.
• Delivery Time: Delivery times vary based on your location and the shipping method chosen. We aim to process orders within [number of business days] days of receiving your order. Please note that delays may occur due to factors outside our control, such as customs processing or third-party carrier issues.
• Shipping Restrictions: We currently do not ship to [list any countries or regions where you do not offer shipping].

6. Returns and Exchanges

• Return Policy: We want you to be completely satisfied with your purchase. If you are not satisfied, you can return most items within [number] days of receipt for a refund or exchange.
• Eligibility for Returns: To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.
• Exclusions: Certain items, such as customized jewelry or earrings (for hygiene reasons), are not eligible for return or exchange.
• Return Process: To initiate a return, please contact us at dbrilliancediamonds@gmail.com for instructions on how to return your item. You will be responsible for return shipping costs, except in cases where the item was damaged or defective.
• Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, a credit will be applied to your original method of payment.

7. Warranty and Authenticity

• Warranty: We offer a [number]-year warranty on all our jewelry, which covers defects in material and workmanship. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.
• Authenticity: All diamonds, gold, and silver jewelry sold on our site are guaranteed to be genuine and of the highest quality. We provide certificates of authenticity for diamonds, where applicable.

8. Jewelry Care and Maintenance

• Jewelry Care: We recommend that you take care of your jewelry by following the care instructions provided with each product. This includes storing jewelry in a safe place, avoiding exposure to harsh chemicals, and having it professionally cleaned regularly.
• Repairs: We offer repair services for our jewelry for a fee. Please contact us for more information on repair services.

9. Privacy and Security

• Privacy Policy: Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Site, you consent to the collection and use of your data as described in the Privacy Policy.
• Security: We employ industry-standard security measures to protect your personal information and payment details. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

10. Limitation of Liability

• Limitation: To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our products or services.
• Product Liability: We take every precaution to ensure that our products are safe for use. However, if you experience any issues with our jewelry, please contact us immediately.

11. Intellectual Property

All content on this Site, including product images, text, graphics, logos, and design, is owned by DBrillianceJewels and protected by intellectual property laws. You may not reproduce, distribute, or use any content from this Site without our express permission.

12. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes will be resolved in the courts of Jaipur, Rajasthan, or other courts with jurisdiction over DBrillianceJewels.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

DBrillianceJewels
Head Office: 102-B, Dhanraj Mahal, 2nd Crossing, M.S.B ka Rasta, Johari Bazar, Jaipur, Rajasthan 302015
Tel: +91-9166244033
Email: dbrilliancediamonds@gmail.com
Website: https://dbrilliancejewels.com/